jili17 Privacy Policy – How We Handle Your Personal Data in the Philippines

Last Updated: June 2025

What Information Does jili17 Collect From You?

When you register for an account on jili17, we collect personal information that is necessary to verify your identity, process your transactions, and deliver our gaming and sports betting services to you as a Filipino player. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect a copy of a valid government-issued ID during the identity verification process, in line with applicable Philippine regulations. When you make deposits or withdrawals, we collect payment-related information such as your e-wallet account details or mobile banking reference numbers — though we do not store full card numbers or banking credentials on our servers. Additionally, we automatically collect technical data when you use our platform, including your device type, operating system, IP address, browser type, and session activity logs.

We also collect information about how you interact with the jili17 platform, such as the games you play, the bets you place, the promotions you claim, and the pages you visit. This behavioural data helps us improve the platform experience, personalise offers, and detect unusual activity that may indicate fraud or a breach of our Terms and Conditions. If you contact our support team, we will keep a record of that communication, including any documents or screenshots you share with us. We do not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. All data collection on jili17 is conducted in accordance with the Data Privacy Act of 2012 of the Philippines.

How Do We Use the Information We Collect?

The personal information you provide to jili17 is used primarily to create and manage your player account, process your deposits and withdrawals in Philippine pesos, and deliver the sports betting, casino, slot game, and live casino services available on our platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given your consent, we may also use your contact details to send you information about promotions, bonuses, and new features on the platform; you can withdraw this consent at any time by contacting our support team. Your identity verification documents are used solely to confirm that you meet the eligibility requirements to play on jili17 and to comply with our obligations under Philippine gaming regulations. We use technical and behavioural data to monitor platform performance, investigate security incidents, prevent fraud, and continuously improve the jili17 experience for all Filipino players.

We may use aggregated and anonymised data — which cannot be used to identify you personally — for internal analytics, business planning, and reporting purposes. We will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first providing you with an opportunity to request human review. If we intend to use your data for any purpose not described in this Privacy Policy, we will notify you in advance and, where required by law, seek your explicit consent before proceeding.

Who Do We Share Your Information With?

jili17 does not sell, rent, or trade your personal information to any third party for their own marketing purposes — this is an absolute commitment we make to every Filipino player on our platform. We do, however, share your data with a limited number of trusted service providers who assist us in operating the jili17 platform, including payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners. All third-party service providers who handle your data on our behalf are contractually required to process it only for the specific purposes we have authorised, to maintain appropriate security standards, and to comply with applicable data protection laws. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of jili17, our players, or the public. In the event that jili17 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

How Long Do We Keep Your Data?

We retain your personal information for as long as your jili17 account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Identity verification documents are typically retained for a minimum of five years following account closure, in line with regulatory obligations. Transaction records, including deposit and withdrawal histories, are kept for the period required by Philippine financial regulations. Behavioural and technical data collected during your use of the platform is retained for a shorter period and is regularly reviewed and purged in accordance with our internal data retention schedule. If you request the closure of your account, we will delete or anonymise your personal data as soon as we are no longer legally required to retain it, and we will confirm this to you in writing.

What Are Your Rights as a Data Subject?

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of important rights in relation to the personal information that jili17 holds about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to object to the processing of your data in certain circumstances, the right to erasure of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the details provided on the FAQ page — we will respond to all verified requests within the timeframe required by applicable law. Please note that some requests may be subject to limitations where retention of your data is required for legal or regulatory compliance purposes.

How Do We Protect Your Personal Information?

jili17 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jili17 platform is encrypted using industry-standard protocols, and our servers are hosted in secure data centres with strict access controls. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems and your data. Access to personal data within jili17 is restricted to authorised personnel who require it to perform their job functions, and all staff with access to player data are trained in data protection best practices. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our obligations under the Data Privacy Act of 2012.

Cookies and Tracking Technologies

The jili17 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use our services so we can continue to improve them. Essential cookies are necessary for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help us detect fraudulent activity. We may also use analytics cookies to collect aggregated information about how players navigate the platform, which pages are most visited, and where technical issues occur; this data is used solely for internal improvement purposes and is not shared with third-party advertisers. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the jili17 platform. For more information about the specific cookies we use and how to manage them, please visit our FAQ page.

Changes to This Privacy Policy

jili17 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to Filipino players. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage you to review this page periodically so you are always aware of how we handle your personal information. Your continued use of the jili17 platform after any updated Privacy Policy has been published constitutes your acceptance of the changes. If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to our support team — contact details are available on the FAQ page.